Billing Terms and Conditions
GameHit — Last Updated: August 2026
When you check out at GameHit, you’re agreeing to the billing terms below. Here’s how billing works on our website.
How We Charge You
Full payment upfront: Your selected payment method is charged the full order amount when your order is placed, including applicable taxes and shipping fees.
Single transaction: Your payment will generally appear as a single transaction for the total amount of your order.
We do not currently offer installment billing unless an installment or payment option is specifically displayed at checkout.
Payment Methods We Accept
We use secure payment processors to process transactions.
Depending on availability, you may be able to pay using:
- Major credit and debit cards
- Supported digital wallets
- Other payment methods displayed at checkout
We do not accept cash on delivery unless specifically offered at checkout.
Currency
All prices on gamehit.shop are displayed in British Pounds Sterling (GBP/£) unless otherwise stated.
If your payment card or bank account uses another currency, your bank or payment provider may convert the transaction and may charge its own currency-conversion or foreign-transaction fees.
Taxes
Applicable taxes, including VAT where required, are calculated and displayed at checkout before you complete your purchase.
The amount of tax may depend on your delivery address and the applicable tax rules.
Payment Authorization
When you place an order, your bank or payment provider may temporarily authorize the transaction to confirm that sufficient funds are available.
An authorization hold is not necessarily a completed charge. If an order is cancelled or declined, any temporary hold is normally released according to your bank or payment provider’s processing times.
Failed or Declined Payments
If your payment cannot be processed, we may contact you and ask you to provide another valid payment method.
If payment cannot be completed, we may cancel the order.
Billing Address
Please provide your billing address accurately and, where required, ensure that it matches the information held by your card issuer or payment provider.
If your billing and shipping addresses are different, you may enter them separately during checkout.
Pricing Changes
Product prices may change at any time.
The price applicable to your order is the price displayed at checkout when you complete your purchase.
Once your order has been successfully placed, we will not charge you an additional amount solely because the product price subsequently increases.
A later price reduction does not automatically entitle you to a refund of the difference unless otherwise stated.
Disputed Charges and Chargebacks
If you do not recognize a charge from GameHit or believe there is a problem with a payment, please contact us so we can investigate and assist you.
Nothing in this section prevents you from exercising any rights you may have with your bank, card issuer, or payment provider.
Promotional Codes
Promotional codes apply only to eligible products and according to the terms of the specific promotion.
Unless otherwise stated:
- Only one promotional code may be used per order.
- Promotional codes cannot be combined with other offers.
- Promotional codes cannot be applied after an order has been completed.
- Some products or shipping charges may be excluded.
Receipt and Order Confirmation
After a successful order, we will generally send an order confirmation to the email address provided during checkout.
Your order confirmation contains details of your purchase and should be retained for your records.
Refunds
Refund eligibility and procedures are explained in our Return & Refund Policy.
Where a refund is approved, it will normally be issued to the original payment method.
Once GameHit processes a refund, the time required for the funds to appear in your account may depend on your bank or payment provider.
Where you exercise statutory cancellation rights, refunds will be handled in accordance with applicable UK consumer law.
Need Help With Billing?
GameHit
70 Tudway Rd
London SE3 9YG
United Kingdom
Phone: +44 7537 126835
Email: Contact@gamehit.shop
Website: Gamehit.shop
Business Hours
Monday – Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: Closed
Orders and emails received outside these hours are handled on the next business day.